Free CNA Practice Test
Communication Skills
22 NNAAP-style questions with instant answers and explanations.
Free CNA practice test on communication skills — therapeutic communication, verbal and nonverbal cues, working with hearing- and vision-impaired residents, reporting, charting, and dealing with combative or aphasic residents. Communication is a heavily tested NNAAP block.
Need a refresher first? Read our free Communication & Interpersonal Skills study guide before taking the test.
Which is an example of a therapeutic, open-ended question?
A resident with hearing loss is having trouble understanding the CNA. The CNA should:
Which is an example of NONVERBAL communication?
Which is the BEST way to communicate with a resident who has aphasia?
Subjective data is BEST defined as:
Which charting entry is correct?
A visually impaired resident is being escorted in the hallway. The CNA should:
Which response to a depressed resident's comment 'I'm so lonely' is therapeutic?
Which information is the CNA REQUIRED to report to the nurse immediately?
Which is the BEST approach when a resident is angry and yelling at the CNA?
Which factor can be a BARRIER to communication?
When using an interpreter for a non-English-speaking resident, the CNA should:
Which is an example of giving 'false reassurance'?
Verbal report at shift change should include:
A resident with dementia keeps asking 'Where is my mother?' The CNA should:
Which is the correct way to address a resident from a different culture?
Which method of communication is appropriate for a resident who is deaf and uses sign language?
Which is the BEST example of active listening?
A resident's wife says she is being beaten by her husband. The CNA should:
Touch can be a powerful communication tool but should be used:
Which is the correct way to document a refused medication?
Which question opens the door to a richer conversation about pain?
FAQ: Communication Skills on the CNA Exam
How many communication skills questions are on the actual NNAAP exam?
The NNAAP written exam has 60 scored questions distributed across eight content areas. Communication Skills is one of the most heavily tested categories, with several questions appearing on every form of the exam. Drilling these questions repeatedly until you can explain why each correct answer is correct is the best way to lock in the material.
What should I do if I miss several questions on this communication skills practice test?
Re-read the corresponding free study guide (linked above and below) before retaking the test. Take notes on the exact concept you missed — for example, 'I confused contact and droplet precautions' — and review the explanations until the pattern is clear. Most students need 2 to 3 cycles of test, review, and retake before consistently scoring above 80%.
Are these questions identical to the real CNA exam?
No. The actual NNAAP, Prometric, Headmaster, and PSI exams are confidential and only the official testing vendors have access to live items. Our questions are written by us to mirror NNAAP style, difficulty, and content distribution based on the publicly available NNAAP content outline. Performing well here is a strong predictor of passing the real test.
Do I have to pay or sign up to take this practice test?
No. Every practice test, study guide, and resource on freecnatraining.org is 100% free, with no signup or paywall. Most other CNA practice test sites charge $30 to $100 per month for access; we are funded by our nursing-school directory and keep the study material free for students.