American Red Cross in Wilmington, known for its impactful community service, offers a variety of services to support those in need. The modernized facilities provide a comfortable and efficient environment for blood donors. The staff and volunteers are commended for their professionalism and dedication to their work. The center's focus on safety and efficiency ensures a positive experience for those donating blood or platelets. Additionally, the availability of streaming services and friendly staff make the donation process more enjoyable for donors. The center's commitment to serving the community through volunteer opportunities and various donation options reflects their mission to make a difference. However, some concerns have been raised about appointment times, indicating room for improvement in scheduling and communication systems. Overall, American Red Cross in Wilmington remains a valuable resource for those looking to contribute to saving lives through blood donation.

 I donate blood often.  These folks are very nice, serving our community, and giving occasional gifts.  The trainee I had this time hacked me up a bit, but I appreciate what they do to serve others. Honestly, why not love them?!\nThey're the American Red Cross, people!! Great experience. I will continue donating double Reds. The recent blood drive, May 25, was served with amazing techs and volunteers.  Shout out to Brian who was not only pleasant and friendly but executed the needle insertion perfectly.\nWay to go Brian!!! Red Cross will always get 5 stars in my book. I have donated a pretty good amount of blood in my time however the need for platelets is much higher. I donated platelets one time and swore I would never again because by the time I left the facility my body temp was so low it took 30 minutes to stop shaking. Although the staff gave me as many warm blankets as needed they barely helped. Here is the issue. The facility is kept at 68 degrees or lower which means that everything in the building, machines and IV bags of saline are the same temp. They took my 98.6 degree blood out of one arm put it through a cold machine and pumped it back in the other arm mixed with 68 degree saline. There is no way the body can keep warm. Very shocking to the body. I know for a fact that hospitals have blood warmers and brought this to the attention of higher ups at the RC. I thoroughly believe more people would give platelets if the RC would use blood warmers. I write this review because I hope the RC will do something about it so I and more donars will give platelets. I don't want a coffee mug a t-shirt or gift card instead buy blood warmers. I've given over 3 gallons of blood since the 90's. The need for blood is constant, join me and the Red Cross in helping those in need. Thank you. I love the wonderful staff at our Red Cross Blood Center! Donating is really fun with these great people! If you're eligible, PLEASE consider donating blood here! The people working here always take great care of me and the Red Cross is always in need of blood. For a few minutes of mild discomfort, you could save multiple lives!!! Please donate, if you're able!  Good place to volunteer I donate platelets here regularly and the staff is excellent the chairs are comfortable and I can watch a movie while donating. They now have about every streaming service you can imagine including Netflix. Very cool place, literally,  if you're donating platelets, bring a blanket! Cynthia and Quan are the very best!  I will be back when I can donate again. Thank You!  Always a pleasure to donate blood here. Professional and courteous staff and volunteers. Excellent, professional and efficient check in process. Great place to volunteer to serve the community.  Often people think they can only give money, but here you can give your time, or you can give blood.   Free training is available for all volunteer positions. Very helpful and friendly staff make donating a nice experience. Committed to safety.  Gave Platelets and had a wonderful person administering the process!  Nice people Staff here are truly amazing and LOVE their work. It shows in their demeanor. Will be a regular donor even though I am terrified of needles.  Not a long wait to give blood  Love the American red cross   Excellent indications for resources when questioned\nDrop a line Please donate whatever you can. These people here are wonderful!  Very nice people Very professionally run Red Cross blood center. Gave blood, good COVID precautions, professional and friendly staff. My wife and I donate as often as possible and we decided to get a couple new tattoos I checked with them to make sure that us getting our tattoos would not hinder us from donating blood. We are in a tattoo regulated state so we get to give blood even eight days after getting tattoos The young lady was very helpful. The guy I had to take my blood and vitals was hilarious. You should donate today! Always helpful  Easy check-in and quick donation! The friendly people make you want to come back to donate again As of about early June 2020, the whole inside has been rebuilt/modernized and is very nice now. They are now doing platelet donations, although appointments are not very frequent. The staff was very nice and courteous, and my appointments have been quick and easy. Plenty of juices and snacks are available as well.  I had a scheduled appt to donate at Lowe's - Porters Neck for 1:30pm today and no one was there. I drove 30 minutes to make the appt. When I called the Red Cross to inquire, I got what must of been a non-local call rep.  He could not tell whether the bus was to be there; he also noted that he no way to contact the site by phone, text or email. After I left i received an email that the drive for that location was cancelled.\n\nI have years of donating history and find it almost impossible to easily give today. This is the 4th time out of the last 4 attempts to donate that their systems were not working properly. The Red Cross's admin and communication systems are broken.   Need to become involved,  so many training opportunities to make a difference in yourself and humanitarian assistance    Delightful staff and got me in right at my appointment time! After waiting over an hour past my scheduled appt time on 2 consecutive visits, I doubt that I will ever donate to this 16th Street donation center ever again. The first visit, I treated as a one off exception. But when it happened on my next visit with no apologies, I realized that this was their norm. So after an hour of waiting I walked out with someone else who had been waiting even longer.\n\nIf the people at 16th Street are volunteers (not paid), this might explain it. For otherwise, there is no excuse and they desperately need training on how to honor appt times. For if donors are going to the effort to 1) make time in our day, 2) fill out their 50 question prequalification form in advance, 3) show up on time, and 4) and sit

American Red Cross CPR, First Aid, and AED Certification

American Red Cross - Wilmington