American Red Cross - Raleigh in Raleigh is a well-equipped facility offering a range of essential services to the community. The clean and organized environment provides a comfortable setting for those looking to donate blood, receive assistance after disasters like house fires, or participate in emergency training courses. The dedicated staff, comprising knowledgeable instructors and friendly employees, ensure that visitors have a positive experience while engaging with the organization's various programs.

The facility offers blood donation services, training in First Aid, CPR, and AED, as well as assistance during emergencies and disasters. The instructors are highly praised for their professionalism and expertise in imparting life-saving skills to participants. Additionally, the facility is commended for its convenient location, making it easily accessible for those looking to donate blood or receive training.

Despite some isolated incidences of negative feedback, the overall consensus highlights the American Red Cross - Raleigh as an important resource in the community, providing critical services and support during times of need. The facility's commitment to serving the public, whether through blood drives, disaster relief, or educational programs, underscores its significance as a valuable asset in Raleigh.

Instructor was awesome Very friendly. Place is clean. Great place to donate blood  Always there when you need them. Assistance after a house fire The American Red Cross is an amazing, volunteer-run organization! Nothing else like it and they do such wonderful things for others, serving our military, training our communities, collecting life-saving blood and responding after a disaster - thank you!    The staff really cares about making your donation a positive experience.   I love doing something that could help save a life.  Take my blood!! I gave blood in Feb.  O Neg and have for years.  The App made me think all was good.  Found out today that it was contaminated after my donation and is being destroyed.  So not only did someone not take proper care of it, but the ARC is misleading me in the App making me think all was fine.  Lack of transparency makes me lose trust.  They must not need O Negative blood like they would have you believe if this is how they treat their donors now.  They were all great ladies! The lady that did my Power Red donation was very knowledgeable and sweet!! Friendly employees   Good I was hung up on by the staff member, my request for help due a lightning strike taking out the elevator is apparently not a natural disaster.  Though very much a disaster for me. I scheduled my appointment for blood donation since that was mandated with the Covid19 restrictions.  I arrived and was promptly taken into an intake room after checking in.  I had to wait approx 5 min after completing the intake information for someone to pull me out to get the blood donation process started.  A typical wait when they are busy, but there was NO ONE else in the building giving blood at this time.\n\n4 of the 6 paid staff were sitting in chairs and playing on their phones when I was taken to the donation chair.  The person getting my donation started had to assemble the blood kit before she started asking my name and DOB, to get my donation in process.\nWith previous donations someone assembled the blood donation tubing & tubes for staff to grab and facilitate donors getting through the  process quicker.\n\nA gentleman came in to give blood while I was in process and one of the staff got up to start his donation which left 3 paid staff sitting and playing on their phones.\nThese people should have gotten up in pairs, one to assemble the tubing & tubes while the other prepped the donors.  A much better use of a donor's time as well as the paid staff time.\n\nAfter donation the refreshment person was sitting at the table on her cell phone as well.  Typically that person is more interactive and helpful.  This lady did mention grabbing a business card for a free pizza which I wouldnt have known about.  At the end of my post donation wait time she did pleasantly say "have a good day".\n\nI donated at this particular location because they had a time slot open on the date I was available.  My 2 other normal locations were booked.  I would not recommend donating here.   I took a community First Aid/CPR/AED training course at this location.  I was very impressed by the knowledge and professionalism of the instructor.  The course was very well run, I highly recommend it!  Service to military families, weather disasters, blood drives, and public events. Went for mandatory training\nIf you haven't been through any basic first aid, CPR, or emergency situation training, you should get some, and do it here.\nOUTSTANDING! Great instructor. Enjoyed!  Great friendly staff make the blood donation process very easy and timely. Professional and friendly staff!        We were affected by Hurricane Florence and lost everything. We barely made it out alive, and came to Red Cross for medical assistance since we lost EVERYTHING in the storm (our home was entirely submerged underwater), and Red Cross TURNED US AWAY for medical assistance. The one thing they're supposed to do, they turned us away. There is a shortage of blood supplies.  So I went to give some but due to my illness I was unable to do so  Gave Blood again. Up to 8 gallons and 2 pints!  Very convenient location and staff got me through my donation very efficiently. Everyone was wonderful very pleasant experience   good       Nice location and facility.

American Red Cross Blood Donation Center

The Blood Connection

CPR Certification Raleigh