Hawaii CNA Registry
Verify your certification status, check expiration dates, and find renewal information through the official Hawaii State Nurse Aide Registry.
Visit Official Registry2 years
Renewal Period
Minimum 8 paid hours providing nursing or nursing-related services under the supervision of a licensed nurse within each 24-month renewal cycle
Work Requirement
Yes
Accepts Reciprocity
Free
Online Lookup
How to Look Up Your Hawaii CNA License
Open the Prometric Hawaii registry portal
Go to registry.prometric.com/publicHI in any modern browser. The portal is the official Hawaii Nurse Aide Registry search, operated by Prometric under contract with the Department of Commerce and Consumer Affairs. Bookmark this URL if you are an employer who searches the registry regularly.
Enter the CNA's information
Search by last name and first name, or by registry number. Employers should add their employer identifier to ensure the search is logged as an employment-verification search, which satisfies the Department of Health requirement that all employers check the registry before placing a CNA in a Medicare/Medicaid-certified facility.
Confirm status, group, and expiration
Review the result to verify the CNA's active status (active, expired, or with disciplinary findings), group classification (Group 1 or Group 2), and certification expiration date. The record also shows whether the CNA has completed renewal requirements and whether any abuse, neglect, or misappropriation findings have been substantiated.
Print or screenshot the verification
Save a copy of the verification screen for the employee personnel file. The Department of Health expects employers to retain registry verification documentation for survey compliance. Re-verify any CNA whose certificate is within 60 days of expiration to confirm the renewal has been processed.
About the Hawaii State Nurse Aide Registry
The Hawaii State Nurse Aide Registry is administered by Prometric under a long-standing contract with the Department of Commerce and Consumer Affairs (DCCA), Professional and Vocational Licensing Division. Unlike most states, where a Board of Nursing maintains the registry directly, Hawaii has outsourced the entire registry operation - testing, public lookup, recertification mailings, and certificate issuance - to Prometric's Kailua office on Oahu.
The public registry portal at registry.prometric.com/publicHI is the official source for verifying a Hawaii CNA's status. Employers are required to verify registry status before hiring a CNA into a Medicare/Medicaid-certified facility, and the portal records every employer search to support compliance audits. The registry maintains Group 1 (active in Medicare/Medicaid settings) and Group 2 (active in non-certified settings) classifications, which affects renewal requirements.
Hawaii's geography means CNAs may live on one island and work on another, so the registry is structured to support inter-island portability. Once your name is on the registry you may work at any approved facility across Oahu, Maui, Hawaii Island, Kauai, Molokai, and Lanai. DCCA retains oversight of disciplinary actions through the Department of Health, with complaints routed to the Department of Human Services Adult Protective and Community Services Branch.
Contact Information
Official Website
https://www.cca.hawaii.gov/pvl/programs/nurse/Phone Number
(800) 967-1200Mailing Address
Prometric - Hawaii Nurse Aide\n345 Uluniu Street, Suite 308\nKailua, HI 96734
Hours of Operation
Monday-Friday, 8:00 AM - 5:00 PM Hawaii Standard Time
Hawaii CNA Testing Information
Testing Vendor
Hawaii uses Prometric to administer the nurse aide competency evaluation. The exam consists of a written (or oral) knowledge test and a skills demonstration.
Visit PrometricTraining Requirements
Hawaii requires 100 hours, including 30 clinical. Training programs must be approved by the state.
Find Hawaii CNA ClassesHawaii CNA Renewal Requirements
Renewal Period
Hawaii CNA certification is valid for 2 years from the date of initial certification or last renewal.
Work Requirement
You must perform at least Minimum 8 paid hours providing nursing or nursing-related services under the supervision of a licensed nurse within each 24-month renewal cycle during your certification period to be eligible for renewal.
Employer Verification
Your employer verifies your work hours directly through the registry system. Keep your contact information current with your employer.
Frequently Asked Questions
How do I look up a Hawaii CNA on the Nurse Aide Registry?
Visit registry.prometric.com/publicHI and enter the CNA's last name, first name, or registry number. Employers should enter their employer identifier to receive credit for the search, which the Department of Health uses to confirm registry searches happen before placement. The public portal returns live status data.
What does Group 1 versus Group 2 mean on the Hawaii registry?
Group 1 CNAs have worked at least 8 paid hours providing direct nursing services in a Medicare/Medicaid-certified facility within the past 24 months, and they renew without continuing education or a fee. Group 2 CNAs worked only in non-certified settings such as private home care, and they must submit 24 hours of continuing education and a $27 renewal fee to stay active.
How long after passing the exam will I appear on the Hawaii registry?
Prometric typically adds passing candidates to the Hawaii Nurse Aide Registry within five business days of receiving final scores. Your certificate and wallet card are mailed at the same time. You can verify your status immediately at registry.prometric.com/publicHI once Prometric updates the record.
What contact information should I use for registry questions?
For most CNA candidate questions, contact Prometric at (800) 967-1200 or email [email protected]; a local Hawaii line is also available at (808) 261-8182. For regulatory issues, complaints, or training program concerns, contact the Hawaii Department of Human Services Med-QUEST Division at (808) 586-7752.
Does Hawaii accept CNAs from other states through reciprocity?
Yes. Hawaii uses a Nurse Aide Registry Out-of-State application managed by Prometric. You provide verification of a current and valid certification from another state and proof of recent paid CNA work hours. If approved, Prometric adds you to the Hawaii registry without requiring you to retake the NNAAP-equivalent exam.
Where is the Hawaii Prometric office located?
Prometric's Hawaii Nurse Aide office is at 345 Uluniu Street, Suite 308, Kailua, HI 96734, on Oahu's windward coast. Most CNA interactions happen by phone, email, or through the Prometric Hawaii Nurse Aide portal rather than in person, but mailed paperwork should be addressed to the Kailua office.
Hawaii CNA Refresher Topics
Whether you are preparing to renew your Hawaii certification, brushing up before returning to work, or studying for the Hawaii State Nurse Aide Registry reinstatement exam, these free guides cover the topics most commonly tested:
Patient Rights & HIPAA
OBRA '87 resident rights, mandatory reporting, advance directives — essential for any Hawaii CNA returning to active status.
Infection Control
Standard precautions, PPE protocols, and transmission-based precautions for Hawaii nurse aides working with vulnerable residents.
Safety & Emergencies
Fall prevention, RACE/PASS fire response, choking, and CPR — heavily tested on Hawaii CNA reinstatement exams.
Personal Care & Elimination
Bathing, peri-care, toileting, and incontinence management procedures used daily by Hawaii CNAs in long-term care.
Dementia & Cognitive Care
Validation therapy, sundowning, and de-escalation techniques for working with cognitively impaired residents in Hawaii.
Body Systems & Conditions
Recognizing strokes (FAST), hypoglycemia, pressure injuries, and CHF — essential clinical knowledge for active Hawaii CNAs.
Legal & Ethical Issues
Scope of practice, negligence, mandatory reporting, and professional boundaries — review essentials for any Hawaii CNA renewing certification.
Communication & SBAR
SBAR handoff, therapeutic responses, and adaptations for hearing- or vision-impaired residents — practical refreshers for Hawaii CNAs.
Data Collection & Reporting
Objective vs subjective documentation, pain scales, and what to report immediately — refresh the rules used daily by Hawaii CNAs.
End-of-Life Care
Hospice vs palliative care, recognizing signs of approaching death, and postmortem care — for Hawaii CNAs in long-term care settings.
Becoming a CNA in Hawaii?
See the step-by-step requirements to become a CNA in Hawaii, find approved training programs, or access free study materials.