I received my adult 1st aid an Cpr training with Rick. The way he explained it gave me the confidence and knowledge to be apart of the solution incase of a emergency. Highly recommend i have been taking courses with the red cross since 2003. Rick is one of my favorite teachers.  Worst cpr training center American red cross dors alot for our country God bless them My family & I were displaced on 12/14 from our home due to bldg code violations & they could not allow us to stay any longer legally. I have a rare cancer & multiple physical.disabilities & we were homeless ( still are) & the 1st call I made I never received a reply( that was the 800 #)& I called twice, then called a local RC# & I was told that they could not help me & referred me to 211 which in turn were the ones whom told me to call the red cross! I'm very disappointed in them.I just needed a little help to get us by until we could move into a new apt.enough help to just keep my family & myself safe & warm & was denied or ignored by both contact #'s for the red cross.  The American red cross has mean people especially the ones in customer service. Only my instructor was kind. Lol    Nobody ever answers the phone. Computer dialog is horrible and to many options yet never the one needed. Red Cross has lost people’s certification and it is almost impossible to get assistance. Many employees do not seem to be familiar with the system and cannot help. Red Cross takes your $$$ and then can’t deliver certifications. This branch is horrid and a waste of time. Constant run around!!! Typical government based agency; crooked and completely unorganized. What are we paying these people for?????????     I completed a phlebotomy course here and studied under Abet...an amazing professor. Class was extremely fun as well as informative. I would've given 5 stars had I been able to locate my certificate online. Unfortunately the Red Cross only keeps the information for 3 years. Apparently I have to go there to get proof of my certification. Btw. No one hires without experience and without it, it' s nearly impossible to find a job in this field. I completed 322 successful draws and only 100 were necessary to pass. I thought going above and beyond would afford me the opportunity to successfully achieve employment in this field. I was wrong. How do you get experience when no one will hire without it... Kind of a waste of money unless you plan on using the credits toward another field. Which is now what I'm forced to do. Very sporting stuff  

CPR of America

American Red Cross - Worcester

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